Frequently Ask Questions

The Saakti App is available in Google Play Store and App Store for free to all citizens of India. You can order food products, fashion, electronics, automobiles, farm equipment and supplies.

Saakti Sakhi is a revolutionary e-commerce enterprise that reaches world-class products to areas of India. We currently cover more than 10,000 pin codes across India. With more than 5 lakh Saakti Sakhi, we have disrupted the distribution of goods in India, serving markets that traditional networks have not been able to reach. We started as an endeavor to serve the community during the pandemic, and have now grown into a flourishing Saakti Sakhi revolution. Our distribution network works through individuals living in villages, trained by us to be Village Level Entrepreneurs (VLEs), each of whom receives support to set up at least one Saakti Sakhi in their village. At the organizational level, we partner with Indian manufacturers and distributors of products spanning a wide range from food products, apparel, consumer electronics, automobiles, etc. and manage the logistics to reach these products to rural customers.

Cash on Delivery is a mode of payment where customer can pay for a product after they receive the delivery at their doorstep. We train our VLEs on safety practices and strive to achieve safe delivery to the end customers.

Our store Vendor / Retailer (the original manufacturer or distributor) is solely responsible for the quality and standards of a product. Products shown in the app are registered and sold by the store Vendor / Retailer only. Customers need to reach out to the store Vendor / Retailer at the contact details shared on the product for redressal.

Saakti Sakhi team are local people, who depending on their abilities and interests, also provide digital literacy training, digital infrastructure connect (via WiFi ), financial inclusion, digital services such as G2C, B2C in their areas.